. Monkey Labor refers to the outsourcing of mundane or repetitive tasks to low-level employees or contractors.
This type of labor can involve anything from data entry to customer service. It is generally seen as a way for employers to save costs while still getting a service provided. In the digital world, Monkey Labor often takes the form of crowd-sourced labor, such as Amazon’s Mechanical Turk.
It is also seen frequently in the form of offshore outsourcing, which has been criticized for its potential to exploit workers and drive down wages.